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May 23, 2019 | By

Jive named leader in G2’s VoIP Category

Since its inception, Jive Communications has sought to deliver a product focused on the one thing that most vendors tend to overlook—the end-users themselves. Our objective was to create an indispensable communication tool anchored on the customers who were meant to use them. This meant providing a solution that they could rely on; creating  a platform that customers could easily navigate and understand, and providing exceptional customer service.

Our efforts have effectively established cloud-based phone systems and Unified Communications platforms as essential tools for the modern workplace—a fact further bolstered by G2 who recently named Jive a leader in the VoIP category.

G2, the world’s leading business solution review platform, is known for leveraging more than 750,000 user reviews to drive better purchasing decisions. This prestigious recognition for Jive comes after a stringent review of actual consumer ranking, based on customer satisfaction, user reviews, market presence, and social impact.

“In the face of other notable industry names and brands, being named a leader in this category is exciting and a great honor. It reaffirms our long-standing vision of enabling businesses with effective communication tools that will help them grow and achieve their business objectives,” shares Jim Somers, VP Marketing for Unified Communication and Collaboration.

With an overall satisfaction score of 93% from actual users, Jive’s solutions are notable for its ease of use, addressing user requirements, and exceptional customer service and support.

“Our strong focus on product reliability and customer service has enabled us to create the ideal solution that modern businesses need. This recognition inspires us to do more and continue driving more innovation and finding ways to better serve our customers. Rest assured that we will diligently work towards comprehensively meeting evolving customer requirements with flexible and innovative solutions that meet their current and future needs,” he adds.

 

What customers say about Jive Communications

We know every business wants to get only the best of the best, especially when it’s something as important as communications solutions. To that end, we put a lot of focus on delivering an overall customer experience that addresses business communication challenges and ensures accessibility to reliable customer service and support.

Our VoIP solution fits the needs of many organizations, across many industries, and we’re excited to be named a top-rated VoIP provider by G2.

“[…] Absolutely Great Solutions for small companies. In our experience we are an Outbound CallCenter and with the softphone and the jives application save a lot of money, because didn’t had to buy expensive IP Phones and we get the job perfectly done.”
Alba María D. | Read full review

“Every interaction I have had with a Jive employee has been nothing short of exceptional. We loved what we saw on initial inspection of services and pricing, and were completely sold through the experience interacting with the Sales team.”
Amanda B. | Read full review

“Before we switched to a VOIP phone system, I reviewed 7 other providers. I was tired of the a la cart pricing schemes, because it was going to be a pain to manage. Jive makes it to where everyone can have as little or as many features as I want them to, which makes management so much easier. Making the transition was great. You get a dedicated team that makes sure to get you answers. The system itself is so easy to use, I was able to set up most of it myself, even though the team was there to help if I needed them to.”
Jacqueline W. | Read full review

“The product is very user friendly and highly functional. But what I love most is the price and the support. It’s hard to imagine all of this being possible with so little per month, and from a company with extreme credibility in this space, but that is Jive.”
Chris S. | Read full review

 

Love our product? We’d love to hear from you! Leave a review on G2 today.

 

About Jive Communications, Inc.

Jive provides cloud-based phone systems and Unified Communications services. Our customers include high-growth businesses and public sector institutions needing a scalable platform that is more flexible and cost-effective than their existing legacy systems. Jive’s cloud architecture offers an integrated, seamless experience that provides a richer context and creates more efficient connections between co-workers and clients. Our cloud delivery model ensures that each organization always has the latest technology, features, and applications—making Jive the last phone system you’ll ever need.

About G2, Inc.

G2 is a real-time user review site that prides itself in its unbiased reviews for business solutions. Their goal is to reduce the risk and common challenges associated with choosing tools and technology businesses need today by giving consumers a podium to voice their honest opinion about a platform or product.

Today, G2 gathers data from over 750,000 independent and authenticated user reviews that are read by more than 3 million buyers monthly. Their platform effectively offers better transparency to B2B buying—thus making it easier for companies to make informed purchasing decisions.


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